At Salient Process we value your privacy and are committed to protecting and processing your personal information responsibly. This privacy statement describes how Salient collects, uses and shares your information. We may provide additional data privacy information by using a supplementary privacy notice.
You can create an account with Automation Compass by registering your name, company, and email address. This account is required to access the platform.
We may also store your details from business contact information that you provide to us, or that we collect from your organization, our Business Partners, or our suppliers.
Our websites offer ways to communicate with you about us, our products, and services. The information that we collect on websites is used to provide you with access to the website, to operate the website, to improve your experience, and to personalize the way that information is provided to you. If you visit our websites without logging in with an account, we may still collect information that is connected to your website visit.
We collect information about the use of these services, such as pages you view or your interactions on that page, to improve and develop our services and to generate technical and market insights.
When you contact us to request support, we collect your contact information, problem description, and possible resolutions. We record the information that is provided to handle the support query, for administrative purposes, to foster our relationship with you, for staff training, and for quality assurance purposes.
When you visit our websites, cloud and online services, software products, or view our content on certain third-party websites, we collect information regarding your connection by using various online tracking technologies, such as cookies, web beacons, Local Storage, or HTML5. Information that is collected with these technologies may be necessary to operate the website or service, to improve performance, to help us understand how our online services are used, or to determine the interests of our users. We use advertising partners to provide and assist in the use of such technologies on Salient and other sites.
We may share your personal information internally and externally with suppliers, advisors, or Business Partners for Salient’s legitimate business purposes, and only on a need-to-know basis. This section describes how we share information and how we facilitate that sharing.
When sharing personal information, we implement appropriate checks and controls to confirm that the information can be shared.
If we decide to sell, buy, merge, or otherwise reorganize businesses in some countries, such a transaction may involve disclosing some personal information to prospective or actual business purchasers, or the collection of personal information from those selling such businesses.
To protect your personal information from unauthorized access, use, and disclosure, we implement reasonable physical, administrative, and technical safeguards. These safeguards include role-based access controls and encryption to keep personal information private while in transit. We also require our Business Partners, suppliers, and third parties to implement appropriate safeguards, such as contract terms and access restrictions, to protect information from unauthorized access, use, and disclosure.
We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for:
We retain any contractual relationship information for administrative purposes, legal and regulatory retention requirements, defending Salient rights, and to manage Salient's relationship with you. The information that is provided in a supplementary privacy notice may provide more detailed information on applicable retention terms.
When personal information is no longer needed, we have processes in place to securely delete it, for example by erasing electronic files and shredding physical records.
You have certain rights when it comes to the handling of your personal information. The Contact Us form in the application can be used to:
Your rights may be subject to limitations and exceptions resulting from applicable laws. For example, there may be situations where we cannot share certain information that you seek if disclosing this means disclosing information about others.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) here.
If a material change is made to this Privacy Statement, the effective date is revised, and a notice is posted on the updated Privacy Statement for 30 days. By continuing to use our websites and services after a revision takes effect, it is considered that users have read and understand the changes.